Occupational Health and Safety Management
The Company established the Safety, Occupational Health and Working Environment Policy for business operations. These policies include supporting and promoting safety activities at work, improving the workplace environment as well as establishing safe work practices, while also prioritizing the good health and hygiene of all employees.
The Company has appointed a Committee of Occupational Safety, Health and Environment of the Workplace consisting of both executive level representatives and employee representatives. This committee is responsible for overseeing and setting guidelines for safety operations, including following up on operations to ensure they comply with the safety plan for employees and contractors. Ultimately, their goal is to reduce risks that may affect the health and safety of personnel, including setting ambitious safety goals.
In addition, the Company has implemented measures to prevent workplace accidents for both employees and contractors. These measures aim to reduce the risk of workplace accidents. In 2023, the Company provides safety on-site training and activities for employees and contractors, such as Safety Talk, Annual Fire Drill and Evacuation Exercises, Occupational Disease and Environmental Health training, and hearing conservation program.
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Occupational illness Frequency Rate (OIFR)
2023 Target
2023 Performance
Work related fatalities from employee and contractor
2023 Target
2023 Performance
Related Documents
- Safety Occupational Health and Working Environment Policy
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Corporate Social Responsibilities Management
“Corporate Social Responsibilities” is a core principle of our business operations. The Company is dedicated to growing its business while simultaneously contributing to social development and improving quality of life. We prioritize addressing issues that affect people’s livelihoods and well-being, with the goal of strengthening the economy and reducing social inequality through dedicated social and environmental initiatives. CSR is a part of our sustainability strategy, ensuring that all business practices are conducted ethically, transparently, and with careful consideration of their positive and negative impacts on all stakeholders.
The Company is prioritizing stakeholder engagement, respect for diversity and inclusion, and collaboration with all partners. We continuously assess and review our company’s performance and impact through satisfaction surveys and feedback mechanisms. In 2023, the satisfaction survey results indicated that the Company and the community continued to maintain a strong and positive relationship
Explore MoreSocial Activities
NRF organized a blood donation campaign in collaboration with the Faculty of Medicine, Siriraj Hospital, Mahidol University. The donated blood will be used to assist patients throughout Thailand requiring red blood cells and blood components.
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The Company organized an activity to collect unused clothes from employees to donate to the Mirror Foundation. More than 1,200 items of clothing were donated to be distributed to vulnerable groups through the Mirror Foundation's network.
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The Company partnered with Phyathai Hospital to collect PET plastic bottles from the company's premises and recycle into upcycled plastic PPE, which is distributed to medical personnel
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The Company organized "Creating Opportunities with Old Calendars" project which was an activity to collect old calendars within the organization, to donate to the Educational Technology Center and transform into Braille educational materials.
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Food for Future Generation ProjectDriven by a commitment to sharing joy and nourishment, the Company is dedicated to providing nutritious food to those in need, supporting communities and vulnerable groups
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Human Capital Development and Employee Retention
The Company provides comprehensive employee benefits that cover essential living expenses and include programs designed to enhance morale and well-being. These benefits tailored to address the evolving needs of employees, the demands of the era and relevant regulations. This approach fosters a sense of belonging and purpose among all staff. To further support employee retention, the Company conducts regular employee satisfaction and engagement surveys. It actively seeks feedback through comment boxes, employee representatives, division meetings, and other communication channels. This open dialogue enables the Company to gather valuable insight and refine its welfare programs to align with the changing needs of its workforce.
The Company has implemented a performance appraisal system to assess employee performance and efficiency while supporting the development of essential skills for career growth. The evaluation results are analyzed to identify employees' strengths and areas for improvement, pinpoint skill gap, and design targeted training programs aligned with the organization's needs. This approach enables employees to enhance their knowledge, skills, and expertise, ultimately improving their overall job performance.
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Employee satisfaction score of 2023
2023 Target
2023 Performance
Average training (hours / person / year )
2023 Target
Average training
Human Rights and Labor Practices
the Company has established and adheres to a Human Rights Policy that complies with the United Nation Guiding Principles on Business and Human Rights (UNGPs) and relevant labor laws and guidelines, aims to prevent human rights violations across the NRF's business operations and among all stakeholders throughout the value chain. The Company is committed to promoting diversity, equity, and inclusion (DE&I) among all employees, fostering a culture of respect for individual differences through DE&I policy. In addition, the Company continuously monitors and assesses its human rights performance through a comprehensive Human Rights Due Diligence (HRDD) process and Human Rights Risk Assessment (HRRA). This is to ensure the effectiveness of existing prevention, control, and mitigation measures.
Furthermore, the Company supports the employment of people with disabilities, providing them with opportunities to earn income, and achieve self-reliance. In addition, a welfare committee has been formed to facilitate employee participation in decision-making regarding benefit allocation, ensuring it aligns with the diverse needs of the workforce.
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